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Riffs Policies

 

All new students are entitled to a free half hour intro lesson. 

Weekly and every other week students are required to pay monthly in advance by cash, BACS or standing order.  Standing order forms are available from reception.

Flexible lesson options are available where you can book in and pay in advance week to week subject to availability, we cant guarentee the same time and day each week.  The same rearrangement policies apply.

If you are unable to attend your lesson and you have given 24hrs notice your lesson can be rearranged, please call reception on 0161 484 5208 as soon as possible to check availability, you can also email - info@riffsuk.co.uk  If a rearrangement can’t be made straight away and you have given enough notice reception will make a note of your credit for a later date that is suitable.  Rearrangement’s must be taken within 3 months.  If you don’t show for a booked lesson you wont be able to rearrange and the lesson will be chargeable at the full price of the lesson.  Credits can be saved for extra lessons around exam times as long as its within 3 months.

Four weeks notice will be required if you wish to cancel your regular chosen lesson slot permanently.

If Riffs is closed for bank holidays and you have paid for a lesson that day, if you don't wish to rearrange you will be refunded via BACS.  

Whilst we will endeavour to keep you booked in with the same tutor each lesson, this may not always be possible.  If your regular tutor is on holiday or sick we will provide another fully qualified tutor to take the lesson.  If Riffs can not find a suitable cover tutor and you don't wish to rearrange you will be refunded.  

All Riffs written policies are available on request. Please contact us at info@riffsuk.co.uk for a copy or ask at reception.

  

 

 

Booking Lessons!

The quickest way to start lessons is to give us a ring on:-

0800 068 5367 or 0161 484 5208

We can run through availability with you and book you in for your first FREE intro lesson!!


unit32/ 33
Riffs Music Academy Ltd
Riffs UK Ltd
Chadkirk Business Park
Vale Road
Romiley
Stockport
SK6 3NE
info@riffsuk.co.uk

Opening Times

Mon - Thurs 2pm till 10pm

Fri - Closed

Sat - 9am till 3pm

Closed Bank Holidays